Terms of service

Terms of Service

Last updated: 2024-12-01

Welcome to Clutch Precision! These Terms of Service (“Terms”) govern your use of our website (clutch-precision.com) and the services provided by SIA "Kolnig," a company registered in Latvia. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, you must refrain from using our website or services.

1. Overview

This website is operated by SIA "Kolnig", referred to as "we," "us," or "our." Throughout these Terms, “you” refers to the user or customer. By using our website, you agree to comply with these Terms and any additional policies referenced herein or linked on our site.

Our website and e-commerce platform are powered by Shopify Inc., which provides the necessary tools to operate our online store.

2. Company Information

Legal Entity Name: SIA "Kolnig"
Registration Number: 45403049433
Registered Address: Rūpniecības iela 54, Rīga, LV-1045, Latvia
Email: staff@clutch-precision.com

3. Eligibility

To access or use our services, you must:

  • Be at least the age of majority in your jurisdiction or have obtained parental/legal guardian consent.
  • Use our website and products only for lawful purposes and in accordance with these Terms.

4. General Conditions

We reserve the right to:

  1. Refuse service to anyone for any reason at any time.
  2. Modify or discontinue any part of our service without prior notice.
  3. Correct errors, inaccuracies, or omissions in pricing, descriptions, or availability.

You agree not to exploit any part of the Service without express written consent from us.

5. Product Information and Pricing

Product Accuracy: We make every effort to display accurate product descriptions and images. However, due to differences in display settings, the actual product appearance may vary slightly.

Pricing: Prices are listed in EUR and include VAT where applicable. Shipping costs, if any, will be calculated during checkout.

Availability: All products are subject to availability, and we reserve the right to limit quantities or discontinue items without notice.

6. Ordering and Payments

By placing an order, you agree to:

  1. Provide accurate and complete payment and shipping information.
  2. Accept responsibility for ensuring that your payment method is valid and authorized.

We reserve the right to:

  • Refuse or cancel orders if fraud or unauthorized activity is suspected.
  • Contact you for verification before processing your order.

7. Shipping and Returns

Shipping: Orders are shipped from Latvia/China and are subject to delivery times that vary by destination. See our ShippingPolicy for detailed information.

Returns and Refunds:

  • Customers in the European Union have a 14-day withdrawal period for most items under EU consumer laws.
  • To qualify, returned items must be unused and in their original condition.
  • Refunds will be issued to the original payment method, excluding shipping costs unless otherwise required by law.
  • Customized or personalized products may not be eligible for return.

Refer to our Returns Policy for complete details.

8. Privacy Policy

We are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). By using our website, you consent to the processing of your data as outlined in our Privacy Policy.

Your rights under GDPR include:

  • Access to your personal data.
  • The right to correct or delete your personal information.
  • The right to withdraw consent or object to processing.

To exercise these rights, contact us at: staff@clutch-precision.com.

9. Intellectual Property

All content on clutch-precision.com, including text, images, and branding, is the intellectual property of SIA "Kolnig" or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Prohibited Uses

You may not use our website or services for:

  1. Illegal activities or violations of Latvian, EU, or international laws.
  2. Uploading harmful code, viruses, or malicious software.
  3. Fraudulent activities, spamming, or data scraping.
  4. Harassment, abuse, or harm toward others.

Violation of these restrictions may result in termination of your access to our services.

11. Limitation of Liability

To the fullest extent permitted by law, SIA "Kolnig" is not liable for:

  • Losses arising from your inability to use our website or services.
  • Indirect, incidental, or consequential damages. Our liability is limited to the purchase price of the affected product(s).

12. Governing Law

These Terms are governed by the laws of the Republic of Latvia and applicable EU consumer protection regulations. Any disputes shall be resolved in Latvian courts unless required otherwise by EU law.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, it shall not affect the enforceability of the remaining provisions.

14. Changes to Terms

We may revise these Terms at any time. Updates will be posted on this page, and it is your responsibility to review them periodically. Continued use of the website constitutes acceptance of the updated Terms.

15. Contact Information

If you have questions or concerns about these Terms, please contact us:

SIA "Kolnig"
Website: clutch-precision.com
Email: staff@clutch-precision.com
Address: Rūpniecības iela 54, Rīga, LV-1045, Latvia