Privacy policy

Privacy Policy

Based on Regulation No 2016/679 on the Protection of Personal Data

Definitions

  • Personal Data: Any information relating to an identified or identifiable individual (data subject).
  • Processing of Personal Data: Any activity or set of activities related to personal data or sets of personal data, conducted with or without automated resources. This includes collecting, registering, organising, structuring, storing, adapting or transforming, retrieving, reviewing, using, disclosing, sending, disseminating or otherwise making available, harmonising or combining, limiting, erasing, or destroying data.
  • Client: An individual (data subject) who can be directly or indirectly identified via reference to an identifier, thus using personal data that are in the company's data processing system.
  • Agreement by the Client: A freely provided, specific, conscious, and unambiguous statement about the desires of the subject, whereby the subject clearly confirms approval of the processing of their relevant personal data.
  • Supervisor: A person, legal entity, agency, or other structure that determines the purposes and resources of personal data processing and also provides access to personal data.
  • Authorised Person: An individual or legal entity, public institution, agency, or other structure on whose behalf personal data are processed.
  • Microdata (Cookies): Small text data (related to visiting websites), stored on the client's device (computer, tablet, mobile phone, etc.) when visiting SIA "Kolnig" websites.
  • Legitimate Interests: The interests of SIA "Kolnig" in providing high-quality services, ensuring internal operations, and preventing fraud, while balancing the fundamental rights and freedoms of data subjects.
  • Profiling: Automated processing of personal data used to evaluate specific personal aspects related to the individual, such as interests, behavior, or preferences. Profiling is conducted for direct marketing and business purposes and does not result in legal consequences for the client.

Processing of Personal Data

SIA "Kolnig" collects, processes, stores, copies, erases, and protects personal data in accordance with Regulation No 2016/679 on the Protection of Personal Data and applicable laws in the Republic of Latvia.

Principles of Data Processing

  1. Data are processed lawfully and fairly.
  2. Personal data are collected for specified purposes only.
  3. Data collected are adequate, relevant, and limited to the purpose.
  4. Data are accurate and kept up to date.
  5. Data are stored no longer than necessary and erased when the purpose is achieved.
  6. Individuals’ rights are respected in all data processing activities.
  7. Data are stored securely.
  8. Data are shared only within the European Union or under legally defined secure conditions.

Scope of the Privacy Policy

The privacy policy applies to all personal data processed by SIA "Kolnig" and related to services provided to clients.

Categories of Personal Data Processed

  1. Data Provided by Clients:
    • Name, surname, personal code or birthdate.
    • Address, telephone number, email address.
    • Bank details.
  2. Other Data Collected:
    • Video monitoring recordings and images.
    • Communications data (emails, letters).
    • Website microdata (cookies).

Clients may disable cookies in their browser settings, but this may limit access to certain site functionalities.

Legal Basis for Processing Personal Data

  1. Client Agreement: Data processing is based on freely given consent, which can be withdrawn at any time.
  2. Legitimate Interests of SIA "Kolnig": Ensuring high-quality service, managing internal operations, and preventing fraud.
  3. Legal Obligations: Complying with legal and regulatory requirements.
  4. Contractual Obligations: Data necessary for concluding or performing agreements.

Reasons for Processing Personal Data

  • To conclude and implement agreements with clients.
  • To evaluate the client’s ability to meet contractual obligations.
  • To provide technical support for services offered.
  • To ensure security through video monitoring.
  • To engage in marketing and develop new service offerings.
  • To conduct statistical and market analyses.

Obtaining Personal Data

SIA "Kolnig" collects data when:

  • Clients sign up for newsletters.
  • Clients purchase or use services or products.
  • Clients participate in surveys, lotteries, or competitions.
  • Clients visit company websites or are recorded by video monitoring equipment.

Data may also be obtained from third parties, with the client’s consent.

Retention Period for Personal Data

Personal data are retained until:

  1. The client withdraws consent for processing.
  2. Legal or contractual obligations expire.
  3. The purpose for data collection is fulfilled.

Sharing of Personal Data

SIA "Kolnig" shares personal data only as necessary:

  • With authorised representatives, partners, or agents to ensure high-quality services.
  • With state or local government institutions as required by law.

Data Protection Measures

SIA "Kolnig" uses modern technologies and adheres to legal and organisational requirements to ensure data security. The company evaluates its partners and service providers to confirm compliance with security standards.

Client Rights

Clients have the right to:

  1. Withdraw consent for data processing or marketing communications.
  2. Amend their personal data.
  3. Request the erasure or restriction of unnecessary personal data.
  4. Access information about data recipients.
  5. Transfer their personal data to another supervisor (“data portability”).

Requests must be submitted in writing to exercise these rights.