Evolution Gear NGAL Case Dummy

In the airsoft world, absolute perfection is neither possible nor practical.

While we constantly work on optimizing the processes, it's still very difficult to achieve perfect results with limited manpower.

Minor tolerances, marks, or finish variations are natural in precision mechanics and never compromise performance or quality.

We take every piece of feedback seriously – but only if it actually reaches us.

Customers who contact us directly will always receive full support: replacement, additional shipment, or refund, handled promptly and without complications.

What we cannot do is monitor complaints posted in Discord servers, forums, or YouTube comments. In those places we see no order number, no details, and therefore we cannot provide a real solution.

We aim to ensure fast and reliable delivery to all our customers, whether you’re in the EU or elsewhere in the world.

Shipping is either from our Latvian or Asian warehouse, according to the inventory availability

We will always pick the best lane for your country/area. The average delivery time to EU and UK is 5-10 days, to USA and Canada is 10-14 days, South Korea and Japan 5-7 days

• Orders not yet dispatched can be canceled free of charge.
• EU customers are eligible to initiate return process within 14 days upon the delivery of the parcel
• Returned items must be in resealable condition, otherwise we have the right to refuse the return or reduce the refund amount
• If the return is not caused by our own mistakes, customers are always to bear the return cost